Agreement to these terms
These Terms & Conditions apply to the MySkool mobile app, web portal and website (together, the "Service"), provided by Ranker Solutions ("we", "us"). By signing in or using the Service, you agree to these terms and to our Privacy Policy. If you do not agree, do not use the Service.
If you accept these terms for a school, you confirm that you are allowed to act for it. A signed agreement between us and a school takes priority over these terms where the two differ.
What the Service does
MySkool helps schools manage admissions, attendance, fees and challans, exams, results, timetables, notices and communication. The mobile app lets parents and teachers view and work with this information. Available features depend on the school's plan and settings.
Accounts
- Accounts are created by your school. You cannot register inside the app.
- Keep your password private. You are responsible for activity on your account.
- Tell your school or us straight away if you suspect unauthorised use.
- If you forget your password, ask your school to reset it.
- Students who are minors should use the Service with permission from a parent or guardian and the school.
School responsibilities
Each school is responsible for:
- The accuracy of the records it enters and publishes
- Having the right and any permissions needed to enter student, parent and staff data
- Deciding who gets access, and removing access when someone leaves
- Handling complaints about marks, attendance, fees and other school decisions
We do not check or verify school records, and we are not involved in decisions made by a school.
Acceptable use
You must not:
- Use another person's account or try to access data you are not allowed to see
- Change records without authority, or enter false information
- Upload anything illegal, abusive, sexual, hateful or harmful, or anything that puts a child at risk
- Interfere with, attack, overload or reverse-engineer the Service
- Copy, sell or misuse other people's data
We have zero tolerance for child sexual abuse and exploitation. We will remove such content, close the accounts involved, and report it to the authorities.
We may suspend or close access that breaks these rules.
Plans and payment
- Schools pay for the Service. Parents, teachers and students do not pay us to use the app, and it has no in-app purchases.
- Prices in Pakistani Rupees (PKR) are shown on our Pricing page. The billing period and amount are confirmed on the school's quote or invoice.
- The Free plan covers up to 70 students, and its features or limits may change with notice.
- If a school goes past its plan's limits, we may ask it to move to a suitable plan.
- If payment is overdue, we may limit or pause access after giving notice.
- We may change prices for future billing periods and will tell schools in advance.
- School fees paid by parents go to the school, not to us. Questions about them should go to the school.
See our Refund Policy for refunds.
Data and content
Each school keeps ownership of its records. The school allows us to store and process them only to provide the Service, as described in the Privacy Policy. The software, design, logos and branding of MySkool belong to Ranker Solutions.
We give you a personal, non-transferable right to use the app for as long as your account is active. Google is not responsible for the app or its content.
Availability and changes
We work to keep the Service available and backed up, but we cannot promise it will always be uninterrupted or free of errors. We may carry out maintenance, and we may change or remove features. Some features need an internet connection. Links to other sites and services, such as video platforms, are outside our control.
Ending your use
You can stop using the app at any time and can request account deletion. Your access may also end if your school closes your account or stops using MySkool. Schools may ask for an export of their data within 30 days of leaving, as set out in the Privacy Policy.
Disclaimers and liability
The Service is provided "as is". As far as the law allows, we are not liable for indirect or consequential losses, or for loss caused by inaccurate records entered by a school, by a misused password, or by events outside our reasonable control. Our total liability to a school is limited to the amount it paid us for the Service in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
Governing law
These terms are governed by the laws of Pakistan. We will first try to settle any dispute by talking to you. If that fails, the dispute will be decided by the courts of Pakistan.
Changes to these terms
We may update these terms. The latest version will always be on this page with a new date. If you keep using the Service after a change, you accept the updated terms.
Contact us
Ranker Solutions (MySkool)
Email: info@myskool.pk
WhatsApp and phone: +92 335 4444788